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Starbucks Community Champion: Advocating in Your Community ASU

Learn why advocacy is important, explore how to be a more effective advocate, and identify ways to take action that are the right fit for you.

About This Course

In this course, you will learn about why advocacy is important, explore how to be a more effective advocate and identify ways to take action that are the right fit for you. Whether you’re new to advocacy or a seasoned pro, this course will help you identify ways to grow your impact even further! At Starbucks, we call the people that take action to make a difference for our communities and planet Community Champions. And you are a Community Champion by enrolling this course.


At the end of this course, learners will be able to:

  • Describe the important role advocacy plays on issues impacting communities.
  • Identify reliable sources of information.
  • Describe strategies for listening and communicating as an advocate.
  • Identify ways to take action through advocacy.

You must successfully complete 80% of the knowledge check questions at the end of each section to receive credit for this course.

Course Author

Points of Light

Points of Light

This course was developed in partnership with Points of Light, a nonpartisan organization with a mission to inspire, equip and mobilize people to take action that changes the world. They are connectors of people and organizations to passion and purpose, providing the tools to make meaningful and sustainable change. Points of Light recognizes that, together, we can create a world where no one sits on the sidelines. To learn more about the Points of Light vision, visit

Course Contributors

Civic Alliance

Civic Alliance

The Civic Alliance is America’s premier nonpartisan coalition of more than 1,300 businesses united by a commitment to our democracy, which we believe depends upon active participation in safe, accessible, and trusted elections. Founded by Democracy Works and the CAA Foundation, the Civic Alliance supports its member companies as they inspire their employees and consumers to engage in civic life and their communities. Join us at

Dr. Megan Pontes

Dr. Megan Pontes

Megan Pontes, PhD is an Assistant Teaching Professor teaching nonprofit leadership and management at the School of Community Resources and Development within the Watts College of Public Service and Community Solutions. She has a BS in Business Administration from the College of Charleston, MBA from the University of Florida, and a PhD in Leadership Studies focused in nonprofit and philanthropic leadership from the University of San Diego. She also holds a Certificate in Nonprofit Management from the University of San Diego. Dr. Pontes has 13 years of experience in the financial sector in addition to years of experience as a board member, staff, and volunteer within the nonprofit sector. Her research interests include nonprofit advocacy for social change, philanthropy, board governance, and social enterprise.

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